Dec 16, 2018

Eve — Reset accessories if readings are incorrect


Battery Powered Eve Accessory Soft Reset

If the readings of your battery-powered Eve accessory are incorrect, then the first thing to try would be to remove the batteries for 15 seconds, and then place them back in the accessory.  This soft reset may immediately get things working as expected.

 
Battery Powered Eve Accessory Hard Reset

If this doesn't help, then you can use the reset instructions that came with the Quick Start Guide of your Eve accessory:

Important preliminary remarks:
  • After a Hard Reset, you will need to re-enter your HomeKit code
  • A reset will delete all measurement data from the accessory

Here are the hard reset procedures for the different Eve accessories :
  • Eve Aqua : Press the button on the front of the unit until the LED flashes red 5 times.  
  • Eve Flare : Press the MODE button on the back of the unit until a color sequence starts.  
  • Eve Button : Use a paper clip or similar object to press the "Reset" button on the back of the enclosure for more than 10 seconds. Release the Reset button immediately. Eve Button should now be reset. 
  • Eve Degree :
    1. Press the "Reset" button on the back of the enclosure for more than 10 seconds until the LCD shows "-99.9"
    2. Release the Reset button immediately
    3. Eve Degree should now be reset
  • Eve Motion : There is a reset button inside the battery door.  Use a paper clip or similar object to press until the red LED is blinking 5 times.
  • Eve Door & Window : There is a reset button inside the battery door.  Use a paper clip or similar object to press it until the red LED is blinking.
  • Eve Room (2015) : There is a reset button inside the battery door.  Use a paper clip or similar object to press it until the red LED is blinking.
  • Eve Room (2018) : Simultaneously touch both capacitive controls until the reset icon appears on the display. Then press the Reset button on the back of Eve Room within 30 seconds.
  • Eve Weather : There is a reset button inside the battery door.  Use a paper clip or similar object to press it until the red LED is blinking.
  • Eve Thermo : Make sure that known good batteries are inserted, and Eve Thermo is powered up.  There is a reset button on the side of the unit, underneath the battery door. Use a paper clip or similar object to press the reset button until the red LED is blinking.
     

     

Eve Energy Reset​

If the data on your Eve Energy accessory displayed in the Eve app is incorrect, pull it out of its power outlet, wait 15 seconds, and then plug it back into the power outlet. This partial reset may solve some problems.

If this doesn't help, then you can use the reset instructions that came with the Quick Start Guide :
  • Eve Energy - There is a reset button on the side of the accessory. Plug Eve Energy into the power outlet and press the reset button until the LED flashes red.
 
Eve Light Switch Reset​

First version of the product : Press the button with your finger until the yellow LED lights up. Then release the button.

Second version of the product : Press the button with two fingers as shown in the image below until the yellow LED lights up. Then release the button.
 


 
 

Eve Light Strip Reset​

Please find the Reset button in the hole on the side of the controller. Insert a straightened paper clip or similar object into the hole, and press the Reset button for at least 10 seconds. Release the Reset button immediately after the LEDs have blinked twice. Eve Light Strip is now reset.